FAQ

Default solution folder, feel free to edit or delete it.

Does inColor work on all browsers?
For respondents inColor currently works on all modern browsers on desktop, tablet and mobile. For respondents using Safari, versions of IE up to ...
Mon, 19 Sep, 2022 at 8:54 AM
Can I run a survey in a language other than English?
You can deliver the respondent experience in any language you desire.  First, create a version of the survey for each language. Please select the res...
Mon, 19 Sep, 2022 at 8:57 AM
How does transcription work on inColor?
There are two levels of transcription on inColor. All transcriptions are time-coded. Auto-transcription Auto-transcription is offered as standard. All ...
Mon, 19 Sep, 2022 at 1:03 PM
Do I have to ask my question in video format?
inColor is based on a video Q&A format. However, the framing of the question in video format is optional. Nevertheless, we highly recommend maki...
Mon, 19 Sep, 2022 at 9:17 AM
Where are my videos hosted?
As standard, all videos are privately hosted using AWS. We can offer dedicated hosting solutions as part of the enterprise solution, please contact t...
Mon, 19 Sep, 2022 at 10:38 AM
How can I download the videos, transcriptions and survey data?
All data on inColor is yours to own. You can download individual videos using the 'Export Video' link on the video response page. Alter...
Mon, 19 Sep, 2022 at 10:56 AM
Can I customise the design of my survey?
As part of the survey configuration you can easily customise the text, logo, name and legals if required.
Mon, 19 Sep, 2022 at 10:57 AM
Web or Widget?
Broadly, inColor can be implemented in three ways: 1) If you just want to run a video survey and are not planning to use an existing third party s...
Mon, 19 Sep, 2022 at 12:18 PM
What sort of showreels can I create?
You can easily create showreels of any video footage you have gathered on inColor within minutes. These can be made up of whole videos or smaller section...
Mon, 19 Sep, 2022 at 12:17 PM
What languages are supported?
Speech-to-Text auto-transcription: Afrikaans Arabic, Gulf Arabic, Modern Standard Chinese, Simplified Chinese, Traditional Danish Dutch English, Au...
Fri, 16 Sep, 2022 at 10:38 AM